In consideration of the COVID-19 pandemic we now take additional steps in our repair process out of an abundance of caution.
Prior to COVID-19 we always took special steps to ensure instruments were sanitized to avoid the spread of any germs. Mouthpieces have always been sanitized in our ultrasonic machines, and instrument bores cleaned out with disinfectant.
NAfME under guidance of the CDC now suggest some additional steps be taken:
- Instruments must be quarantined for one week when entering our repair shop.
- Instruments must also be quarantined for one week after repair, prior to being picked up.
What does this mean?
We’ve essentially always exceeded the current COVID-19 guidelines on instrument repair, however the quarantining is an extra step to ensure there is absolutely no possibility of any virus transferring from an instrument to a technician or vice-versa. While COVID only lives on most surfaces for a few days we aren’t taking chances and choosing to wait a full week.
However, our usual quick turn-around time on repairs is now extended as a result of the two-weeks of quarantining.
Loaner Instruments and COVID
We’ve always provided quality loaner instruments at no charge for any repair and typically have good availability of loaner equipment. As a result of the quarantining (which also applies to loaner instruments), we’ve allocated additional inventory to our loaner pool and will do our best to meet the demand.