Job Opportunities
To apply for an open position, please send an email with your resume attached to info@pemusic.com, please put the position in which you are interested in the subject line of the email.
Apx. 30 hours a week. Starting at $16/hour. Must be at least 18. Candidates should have some musical experience. Students enrolled in a college-level music education or music performance program preferred.
Job duties include servicing and refurbishing rental instruments (vacuuming cases, sanitizing components, inspecting packaging, replacing accessories, etc), unboxing new inventory, moving inventory throughout warehouse, lifting equipment on and off shelves, and related work.
Candidates with strong communication skills who can make customers and employees feel welcome in our store will stand out.
You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities include:
• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
Skills
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BS in Marketing or related field is a plus
Pay: From $45,000.00 per year